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General Terms and Conditions (GTC) of BOTTiSKIN
1. Scope
The following General Terms and Conditions (GTC) apply to all orders placed via our website. The products and services offered on this website are exclusively for consumers residing in Switzerland (hereinafter referred to as "Customer").
A consumer is defined as a natural person who maintains a business relationship with BOTTiSKIN that cannot be attributed to either their commercial or independent professional activity. Orders in quantities exceeding typical household use may be refused without explanation.
BOTTiSKIN reserves the right to amend these Terms and Conditions at any time. The version of these Terms and Conditions in effect at the time of the order shall apply and cannot be unilaterally changed for that order. Any conflicting or deviating terms and conditions of the customer are not recognized.
The operator of this website is BOTTiSKIN ( Imprint ).
2. Information on this website
BOTTiSKIN provides information about products and services. Prices, product ranges, and technical specifications are subject to change without notice. All information on www.bottiskin.ch (product descriptions, images, illustrations, videos, dimensions, weights, technical specifications, accessory compatibility, and other details) is for illustrative purposes only and should be considered approximate. It is non-binding and does not constitute any warranty or guarantee of specific properties unless explicitly stated otherwise. BOTTiSKIN strives to ensure that all information on this website is accurate, complete, up-to-date, and clearly presented; however, BOTTiSKIN makes no express or implied warranty regarding its accuracy or completeness.
All offers on this website are non-binding and should not be understood as binding offers.
BOTTiSKIN cannot guarantee that the listed products will be available at the time of ordering. Therefore, all information regarding availability and delivery times is without guarantee and subject to change at any time without notice.
3rd Prizes
The sales prices listed on BOTTiSKIN are final prices and, unless otherwise stated, include statutory VAT and any other applicable statutory charges such as advance recycling fees (ARF) or copyright levies on electronic devices. Prices are net prices in Swiss francs (CHF).
Any shipping costs, unless otherwise specified, will be charged separately and are payable by the customer. Shipping costs are shown separately during the order process.
Technical specifications, errors and misprints are subject to change without notice. BOTTiSKIN reserves the right to change prices at any time without prior notice. Consulting and support services are not included in the sales prices.
4. Conclusion of contract
The products and prices on this website are considered non-binding offers.
By placing an order via this website and accepting these Terms and Conditions, the customer submits a legally binding offer to conclude a contract. BOTTiSKIN will then send an automatic order confirmation by email, confirming that the customer's offer has been received by BOTTiSKIN. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or cancellation.
The contract is concluded as soon as BOTTiSKIN sends an acceptance declaration by email, confirming the shipment of the ordered products or services.
Orders will only be shipped after full payment has been received (exception: delivery against invoice) and provided the goods are available. If it turns out that the ordered goods cannot be delivered, or cannot be delivered in full, BOTTiSKIN is entitled to refuse or only partially accept or fulfill the order. In such a case, BOTTiSKIN will inform the customer by email. If the customer's payment has already been received by BOTTiSKIN, the payment will be refunded to the customer. If no payment has yet been made, the customer will be released from the obligation to pay.
5. Payment options and retention of title
The customer has the payment options specified in the ordering process available.
BOTTiSKIN reserves the right to exclude customers from certain payment options or to insist on prepayment without giving reasons.
In the event of late payment by the customer, BOTTiSKIN may charge default interest of 5% per year as well as a reminder fee of a maximum of CHF 20 per reminder.
The products delivered to the customer remain the property of BOTTiSKIN until full payment has been received.
6. Delivery, inspection obligation, notification of defects and return
Deliveries are sent by post or courier service to the address specified by the customer in the order.
BOTTiSKIN strives to maintain the shortest possible delivery times. However, any delivery times stated in the order confirmation are non-binding. BOTTiSKIN is entitled to make partial deliveries. In this case, the shipping costs will only be charged to the customer once.
If delivery against invoice is offered, the invoice will be sent at BOTTiSKIN's discretion either by email or by post.
If delivery is not possible or the customer refuses to accept delivery, BOTTiSKIN may terminate the contract after notifying the customer by email and allowing a reasonable grace period, and may also charge for the resulting expenses.
The customer is obliged to inspect the delivered goods immediately upon receipt of the delivery and to report any defects for which BOTTiSKIN provides a warranty without delay in writing by letter or email to the address in the imprint ( Imprint ).
If, during the inspection by BOTTiSKIN, it is determined that the goods have no detectable defects or that these are not covered by the manufacturer's warranty, BOTTiSKIN may charge the customer for the expenses incurred, the return shipping or any disposal costs.
7. Right of withdrawal
At BOTTiSKIN, you have a voluntary right of withdrawal for certain products. You can cancel your decision to enter into the contract within 15 days of receiving the goods in writing (by letter or email), stating your reasons. The period begins on the day you receive the goods. Please send your cancellation to:
BOTTiSKIN, Bahnhofstrasse 22, 8932 Mettmenstetten
You are responsible for providing proof of the return of the goods.
Hygiene products such as cosmetics, which cannot be returned for health or hygiene reasons, are excluded from the right of withdrawal. This also applies to cosmetics whose seal has been removed or broken after delivery. BOTTiSKIN is not obligated to accept returns of these items; however, it is at BOTTiSKIN's discretion whether a return will be accepted.
If your cancellation is valid, we will refund any payments already made and any necessary expenses you incurred for the product. You must inform us beforehand and keep the goods.
The costs and risk for the return shipment are yours, unless the delivered goods do not match your order.
Refunds must be issued within 30 days. The period begins for you when you send your cancellation notice or return the goods, and for us when we receive them.
If there is no right of withdrawal, you will bear the costs for a return shipment and a reshipment.
8. Warranty
BOTTiSKIN strives to deliver goods of impeccable quality. In the event of defects reported in a timely manner, BOTTiSKIN guarantees the defect-free condition and functionality of the item purchased by the customer for the statutory warranty period, which is generally two years from the date of delivery. BOTTiSKIN reserves the right to fulfill the warranty obligation by providing free repair, an equivalent replacement, or a refund of the purchase price. Further warranty rights are excluded.
The warranty does not cover normal wear and tear, damage resulting from improper handling or use by the customer or third parties, or defects caused by external factors. Likewise, the warranty is excluded for consumable and wear parts (e.g., batteries, rechargeable batteries, etc.).
BOTTiSKIN cannot provide any assurances or guarantees regarding the timeliness, completeness, and accuracy of the data, nor regarding the continuous or uninterrupted availability of the website, its functionalities, integrated hyperlinks, and other content. In particular, it is neither assured nor guaranteed that the use of the website will not infringe upon the rights of third parties not owned by BOTTiSKIN.
9. Liability
BOTTiSKIN excludes all liability, regardless of its legal basis, as well as any claims for damages against BOTTiSKIN and any auxiliary persons or agents. In particular, BOTTiSKIN is not liable for indirect damages and consequential damages, lost profits, or other personal injury, property damage, or purely financial losses suffered by the customer. This exclusion of liability does not apply to mandatory statutory liability, such as for gross negligence or willful misconduct.
BOTTiSKIN uses hyperlinks solely to simplify customer access to other websites. BOTTiSKIN has no knowledge of the specific content of these websites, nor does it assume any liability or other responsibility for their content.
10. Data protection
BOTTiSKIN may process and use the data collected during the conclusion of the contract to fulfill its obligations under the purchase agreement and for marketing purposes. Data necessary for the performance of the contract may also be passed on to commissioned service partners (logistics partners) or other third parties.
The full privacy policy can be found at the following link: ( Privacy Policy )
11. Partial invalidity
Should individual provisions of these terms and conditions prove to be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
12. Further provisions
BOTTiSKIN expressly reserves the right to change these terms and conditions at any time and to put them into effect without prior notice.
In the event of disputes, Swiss substantive law shall apply exclusively, excluding any conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.
The place of jurisdiction is Zurich, owned by BOTTiSKIN, or the place of residence of the consumer.
13. Contact
If you have any questions about these terms and conditions, please contact us at: ( Legal Notice )
(Version 28.10.2022)